Design

Service Details

WHEN DESIGN IS THE SIGN

In the present professional aesthetic arena, we prepare our clients for sequential endurance events, where overall success counts for all-round performance in all three disciplines. We claim we are not the best but our repertoire is the most effective around. 

• DESIGN IDEATION: Our creative ideation is a constant process of innovation spurring in our clients "a dream worth pursuing while we are always there to provide the pinch of reality." 

• BRANDING SUPPORT: Our all-comprehensive system answers our clients’ Why, When, How & whom and helps to identify to establish themselves in the big brand bazaar.

• RENDERING EXPERIENCE: Today, eliciting desired customer experience is key and we seek to promote honest human metrics along with our tailor-made tools, novel approach in organizing events, campaigns, and eco-tours & specialized training.

Terms & Conditions

> Charges and Payments

• Minimum Charges: All charges are based on minimum rates which are subject to adjustment based on project specifications.
• Photo/Images: The client is responsible for providing photos/images. If licensed photos are required, the Client must purchase the appropriate licenses.
• Creative Design Iterations: 
  All creative designs include one iteration based on the Client's initial approval.
  Proper visual requirements must be finalized before the first design draft.
  Additional iterations will incur additional charges.
• Social Media Creative Alterations:
  Alterations to a single social media creative will be charged at 20% of the base price as a conversion fee.
  Some content may not be eligible for conversion; this will be communicated beforehand.
• Retainership Charges: Custom monthly retainership charges will be determined based on specific requirements as per the Statement of Work (SOW).
• Post-Approval Changes: Any changes requested after Client approval of content will be treated and charged as new work.
• Event Content: A minimum of 3 days notice is required for all branding requirements, including host, guest, overlay, ad links, and shareable content before any event. The basic event timeline is 30 minutes.

> Turnaround Time (TAT)

• Fresh Work: Standard TAT is 36 hours for new work.
• Iteration & Rework: TAT for iterations and rework is 24 hours.
• Weekly Schedule: To adhere to the weekly schedule, content guidelines must be approved at least one week in advance.

> Taxes and Fees

• Exclusivity of Taxes: All rates quoted are exclusive of taxes. Applicable taxes will be added to the final invoice.

> General Terms

• Ownership and Intellectual Property:
  The Client retains ownership of any materials provided.
  The Agency retains ownership of any proprietary tools, methods, or templates used.
• Confidentiality: Both parties agree to maintain confidentiality of all materials and information shared during the course of the project.
• Liability: The Agency is not liable for any indirect, special, or consequential damages arising from the services provided.
• Termination: Either party may terminate the agreement with a 30-day written notice. Fees for services rendered up to the termination date will be due.
• Dispute Resolution: Any disputes arising from this agreement will be resolved through mediation or arbitration in Kolkata, West Bengal, India.
• Force Majeure: The Agency will not be liable for delays or failures in performance resulting from circumstances beyond its reasonable control.